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Care Management CRM
1 866-266-7755

Reminders & Outreach

HealthStream

Reminders & Outreach

Reminder & Outreach Communications include automated text messages, voice calls and emails that keep patients informed and inspire them to take action.

 

Whether they’re confirming an appointment via a text reminder or pressing their phone keypad to provide today’s pain levels, Reminder & Outreach Communications make it easy for patients to stay engaged in their ongoing care.

 

Text, phone calls and email modalities ensure the right communication channel is used for patient preference, including language translation when needed.

 

Use Cases At-a-Glance
– Appointments
– Wellness & Prevention Outreach
– Recalls
– Portal Adoption
– Re-enrollment

Features At-a-Glance

 

Multi channel communication supports the patients preferred mode of communication.

 

Organizational setup allows for customization of messages such as primary care and specialists in the same office.

 

Saves office staff time.

At-a-Glance
– Message configuration control
– Preferred patient communication channel
– Patient feedback capture
– Language translation
– Reminder results reporting
– Integration ready

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